Alliance Data integrates TeamTrack to improve customer support.
 
July 24, 2002
 
HOUSTON, TX  July 24, 2002  Alliance Data Corporation, a leading application development and business consulting firm, announced a partnership with TeamShare to provide enhanced customer support automation, change management and process management functions.  In addition to implementing the solutions for internal support, Alliance Data will also be providing resale and implementation consulting around the TeamTrack product suite.

"With today's rapid changing environment and our rapid growth and expansion, it is critical to provide our customers a way to map, track and enforce business processes:" said John Hawkins, Principle of Alliance Data. " Change and process management will be essential to ensure the integrity and consistency of our work during the development process.

About ADC

Alliance Data creates solutions driven software for managing real-time business activities that lead in performance, scalability, reliability and security combined with unparalleled support and business consulting to provide best of breed solutions for business critical functions. For more information, contact ADC by phone at 281.397.6046 or via e-mail at inquiries@alliancedatacorp.com.

 

About TeamShare

TeamShare, Inc. delivers Web-based enterprise collaborative software solutions that improve the speed, quality, and predictability of software and product lifecycle management. The company's TeamTrack workflow engine enables companies to increase product and software quality and decrease time-to-deployment with process integrity and consistency in their change management and product development processes. Over 200,000 users at more than 900 sites worldwide rely on TeamShare solutions, which are highly configurable, simple to implement and maintain a low cost of ownership.

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