From the moment we begin a relationship with you, we focus on exceeding expectations. The Client Care Program establishes and maintains on-going communication and interaction with you. You are encouraged to interact with our Client Care professionals to discuss ideas for improvement, ask questions and voice concerns.
Listening and talking to you on a regular basis helps us identify ways to improve our service and ultimately elevate your satisfaction. In addition, Client Care routinely conducts telephone and in-person interviews with new and existing clients and initiates Client Appreciation Programs. These programs are one of the many ways we ensure our staff and processes are at their best.