The massive popularity of online pre-registration greatly
reduced the manhours required for each event. Time normally spent dealing with
long registration lines was spent attending to the needs of event participants.
The increase in available resources and a shift to non-admin activities allowed
the events to run much more smoothly, increased participant satisfaction, and
helped each event start on time. The application also provided better insight
into event participation before hand, which not only allowed for better service
levels for event participants, but also a smoother event operation. It also
allowed for more efficient planning of other resources needed to support the
participant level at each event. Additionally, client management now uses
information collected from event in its marketing efforts for future events.